Terms of Service

1. Acceptance of Terms

By accessing or using the CampusVoice.AI platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree, you may not use the Service.

2. Description of Service

CampusVoice.AI is an AI-powered strategic messaging intelligence platform designed for higher education institutions. The Service provides tools for content generation, brand voice analysis, message evaluation, journey design, and related communications capabilities.

The Service is currently offered in beta. Features, functionality, and availability may change at any time without prior notice as we continue to develop and improve the platform.

3. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Providing accurate and current information during registration and use
• Notifying us promptly of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.

4. Acceptable Use

You agree not to:

• Upload, submit, or process personally identifiable information (PII) of students, including Social Security numbers, student IDs, dates of birth, GPAs, financial aid data, or any records protected under FERPA
• Use AI-generated outputs in a manner that is misleading, deceptive, or harmful
• Attempt to reverse-engineer, copy, or redistribute any part of the platform
• Use the Service for any unlawful purpose or in violation of any applicable regulations
• Interfere with or disrupt the integrity or performance of the Service

5. AI-Generated Content

The Service uses artificial intelligence to generate content, evaluations, and recommendations. You acknowledge and agree that:

• AI-generated outputs are suggestions only and must be reviewed by a qualified human before use
• We do not guarantee the accuracy, completeness, or suitability of any AI-generated content
• You are solely responsible for verifying that AI-generated content complies with your institution's brand guidelines, policies, and applicable laws
• AI outputs should not be relied upon for legal, regulatory, or compliance decisions

6. Intellectual Property

Your Content: You retain all ownership rights to the content you upload, create, or input into the platform (including writing samples, brand guidelines, institutional facts, and photography). By using the Service, you grant us a limited, non-exclusive license to process your content solely for the purpose of delivering the Service.

Our Platform: CampusVoice.AI and its underlying technology, design, code, and documentation are the intellectual property of CampusVoice.AI. Nothing in these Terms transfers ownership of our platform or any related intellectual property to you.

7. Data Handling

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

We do not sell your personal information or institutional data to third parties. Your content is processed solely to deliver and improve the Service.

8. Third-Party Services

The Service integrates with third-party AI model providers to power content generation and analysis features, including:

• Google (Gemini models) — for content generation, evaluation, and analysis
• OpenAI (GPT models) — for content generation, evaluation, and analysis

Content sent to these providers is used solely to generate responses for your requests. These providers are bound by data processing agreements and are not permitted to use your data to train their models.

9. Service Availability

As a beta product, the Service is provided on an "as available" basis. We do not guarantee uninterrupted or error-free operation. We reserve the right to:

• Modify, suspend, or discontinue features at any time
• Perform maintenance that may temporarily affect availability
• Update these Terms to reflect changes in the Service

10. Limitation of Liability

To the maximum extent permitted by law, CampusVoice.AI and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, revenue, or reputation.

Our total aggregate liability for any claims arising under these Terms shall not exceed the amount you paid for the Service during the twelve (12) months preceding the claim.

11. Termination

Either party may terminate the use of the Service at any time. Upon termination:

• Your access to the Service will be revoked
• You may request export or deletion of your data by contacting us
• We will delete or anonymize your data within 90 days, unless retention is required by law

We may also terminate or suspend your access immediately if you violate these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware.

13. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: sales@campusvoice.ai